Privacy policy

What we collect, what we do with it, and what we never do with it.

Effective October 17, 2026.

Who we are

Vantidge is run by Phinke LLC. We build and run a hosted finance console for companies that do not have a full finance team yet. This policy covers the console at app.getvantidge.com and this website.

What we collect

We collect only what the console needs to work for your company.

• Your account. Your name and email address. If you sign in with Google, we get your name, email and profile photo from Google.
• Sign-in security. If you choose texted sign-in codes, your mobile number. We use it only to text you codes when you sign in. If you sign in with Touch ID or Face ID, we keep a public key for your device. Nobody can sign in as you with it. Google keeps a log of sign-in requests for 30 days.
• Data from systems you connect. That can be Stripe, Bill.com, Mercury, QuickBooks Online, HubSpot or ClickHouse. We only pull from the ones you connect.
• Files you upload. Bank and card statements, payroll registers and Excel workbooks.
• Access keys and logins you enter. We keep them in Google Secret Manager and keep a backup copy in a second Vantidge project. You should never have to enter one twice. Vantidge staff who run your console can see them.
• Basic logs. Sign-in times, sync results and errors. We use them to keep the service running. For each Ask question we log who asked, the first 500 characters of the question and which parts of the console it read. We do not keep the answers.

How we use it

We use your data only to provide the service to your company. That means building your reports, your operating model and the checks that keep the numbers tied out. We also use it to support you and to keep the service secure.

We do not sell your data. We do not use it for advertising. We do not share it with our other customers. Each company gets its own separate database.

QuickBooks data

If you connect QuickBooks Online, you approve access in Intuit's own sign-in screen. We pull your chart of accounts, reports and transactions so the console can tie your numbers to your books. We never write to your QuickBooks company.

We use QuickBooks data only to provide the service to you. We do not sell it or use it for advertising. You can disconnect at any time on the Setup page or inside QuickBooks. Once you disconnect, we stop pulling new data. Ask us and we will delete what we already have.

Who can see it

• People at your company who you invite, or who sign in with your company email if you ask us to allow that.
• Vantidge staff who set up and run your console. They can see your data and the access keys and logins you enter.
• The service providers below, only so they can run their part of the service.

Service providers

We use a small number of providers. Each one handles your data only on our instructions.

• Google Cloud and Firebase. Hosting, sign-in (including texting sign-in codes), storage and the database. Your data is stored in the United States.
• Fivetran. Moves your QuickBooks data into your company's database, if you connect QuickBooks.
• Slack. Internal alerts to our own team when a sync fails or a check stops tying. Alerts name your company and the check. They do not carry your financial records.
• Sentry. Error reports when something in the app breaks, so we can fix it. Reports carry the error and the page or step it came from. Amounts, email addresses and request contents are removed before they are sent, and nothing is recorded of what you see on screen. Stored in the United States.
• Anthropic. Reads each vendor contract you upload to pull out its terms: the vendor, dates, amounts and notice periods. It also suggests which contract each vendor in your books is paid under, from the vendor names, accounts and amounts paid. You review and confirm every result. And it answers the questions your team types into Ask. For each question we send the question and the conversation so far. We also send the figures the answer needs. Those can be statement lines, contract terms or ledger lines with payee names. Ask only reads what that person can already see in the console. All of this goes on our own account, unless your company adds its own Anthropic key in the console. Then Ask runs on your key under your own agreement with Anthropic. Anthropic’s commercial terms do not allow it to train on your data.

How we protect it

Data is encrypted in transit and at rest. Access keys sit in Google Secret Manager. Each company's data lives in its own database with its own access account.

How long we keep it

We keep your data while you are a customer. When the service ends, we delete your company's data within 30 days. Copies in our backups age out within 14 days after that. If your agreement gives you an Excel copy of your model, we deliver it before we delete.

Cookies

The console uses only what sign-in needs to keep you signed in. Neither the console nor this website uses tracking or advertising cookies, and neither runs analytics.

Your choices

You can ask us to show you, export, correct or delete your data. Email us and we will reply within 30 days. You can also disconnect any source on the Setup page at any time.

Children

The service is for businesses. It is not meant for anyone under 18.

Changes

If we change this policy we will update the date at the top. If a change matters, we will tell your company's admin by email first.

Questions? sophie@getvantidge.com